Retail stores across the country are familiar with secret shoppers. They come in to an establishment to make sure workers are doing their job, and the store’s in good condition, all while undercover.
Secret Shoppers see things through the eyes of your customers. They serve as the principal method for identifying good customer service behaviors. Secret Shoppers assess the quality of a companies products, give valuable feedback, and have the opportunity to win cool prizes!
Secret shoppers are paid to hang out at malls, restaurants, even hotels. Shopping is their job. Secret shoppers are people who visit businesses posing as customers, evaluate the service they receive, and complete . Secret shoppers are considered independent contractors, and as such, you decide which jobs you want to accept and which to decline. You are under no obligation to accept a job just because it is offered to you.
Secret shoppers are even on this game waiting to give your business a good or bad review. While this is in fact, a lot to take in, it is about as well laid out as it could be, with all of the information and buttons you will need located in the upper right corner of the screen during business hours.
Secret shoppers are also employed by secret shopping agencies. As for any employment, secret shoppers too are trained. Secret shoppers are people that are hired to do just that, shop! They also have another function that most shoppers can only dream of.
Secret shoppers are sometimes even allowed to reward employees on the spot for meeting certain criteria. It can be fulfilling for a shopper to hand an employee a certificate for a paid day off for doing a great job!
But some say Secret shoppers are a huge pain. One former video store worker he used to work at a video store when he was going through university and secret shoppers would come in about once a month and submit these huge reports. Secret shoppers are independent contractors. A general overview shows that most shoppers are paid an hourly wage of $10 – $40 per hour and are usually reimbursed for any purchases they are required to make.
Mystery shoppers typically work as many as 30-40 hours per week, or as little as a few hours per month. Most of the mystery shopping companies will email you with assignments, and you can choose whether or not to accept them. Mystery shoppers know what they are looking for and how to evaluate the information the merchant is wanting. Mystery Shoppers help them get that edge.
Mystery shoppers go to designated stores, restaurants, banks and apartments and pose as typical customers. When they leave, they fill out a questionnaire that we’ve custom-designed for each of our clients.
Mystery shoppers are just average customers ordering an average meal, keeping track of the time between ordering and serving, looking at the presentation of the food, and its taste and temperature. Does the service make you want to come back time and again?
Becoming a “Mystery Shopper” is not a “get rich quick” scheme, although it usually affords the shopper great rewards, perks and the opportunity to make money. How much depends upon you and the assignments that you are lucky enough to get in on. Become a valuable employee or own your own business. This class meets the state qualifications for new applicants and notaries that are renewing their commissions. Becoming a mystery shopper is often a matter of registering with a legitimate mystery shopping agency and waiting for assignments. A number of fraudulent mystery shopper programs have appeared both in online and print advertising, so be especially cautious when answering any notice for mystery shoppers wanted.
Covert Video shoppers record the performance of staff. They are recruited and trained to work in and report on an enormous range of types of businesses. Covert video mystery shopping services, solves this problem for management and gives them a way to monitor how their sales staff and customer service people are doing. The covert video mystery shopping provides management with a complete video record of what took place during the sales presentation. Covert video mystery shopping helps the business monitor customer service.
One product that is designed very much for the Secret Shopper is the World’s first Sunglasses DVR recorder with Built-In Color Spy Camera. It’s the Ideal for outdoor activities such as bike riding, sporting events, snow skiing, tennis, and other events. Great for “Secret Shoppers” and private investigators who need an all-in-one covert hands free wearable camera/recording system.
The Sunglasses DVR/Spy Camera has an Internal 2GB memory and li-polymer battery record for 5 hours continuously. Micro SD card slot offers even more recoding time and easy storage of video. Stereo recording insures great sound quality to go along with the action. So now you can capture covert video and audio in one simple wearable system for on the go surveillance.
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